As a professional towing company in Fort Worth, Titan Towing has worked with many reputable auto repair shops over the years. Unfortunately, there are some automotive shops in DFW who do not put as much emphasis on ethical business practices as some others. So, it’s important to know the signs of a good company who will consistently offer their customers the best in service, products, and repair.
Following are some ways to make sure the body shop you decide to use is customer focused and will do the best job possible to ensure your vehicle is repaired properly.
Experience
If an auto-body shop has been in business for many years, that’s a good sign that they are providing their customers with great service. However, that’s not to say that newer businesses aren’t as good. If a newer repair shop has an experienced staff, some who may have even come from older businesses, the expertise you will receive will be reflected in their work. If a company is newer, ask who will be doing the work on your vehicle and when and where they were trained for auto-body work.
Reputation
A company’s reputation is probably the best indicator of the type of work they will do. The best way to check a company’s reputation is through word-of-mouth and online reviews. If friends and family members have had a good experience with an auto repair shop, the business is more than likely trustworthy. Their past performance for others is a good indicator that the shop will provide repairs that will meet your expectations too.
Certifications
In addition to experience and a good reputation, a certified auto-body shop is important. Certifications indicate that the necessary training was conducted to ensure employees perform their job based on standards put forth by the certifying body. On-going certification is even more impressive. It shows that the shop has employees with the most up-to-date training needed to fix your car timely and effectively
Warranties
Warranties can give you the peace of mind that repairs are consistently done well. They can also indicate that only the best automotive parts are used. A trust-worthy auto-body shop will provide a warranty on parts and labor for a specified period. This will give you the peace of mind that if anything does happen to go wrong, the auto shop will cover the repairs without additional costs to you. Make sure to understand the warranty thoroughly, so you will know what to expect should you need to use it.
Much like Titan Towing, many automotive repair shops are committed to providing their customers with the best possible service. Knowing more about a company’s experience, reputation, certifications, and warranties can help put your mind at ease.
