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Titan Towing

What to Do When Your Vehicle Has Been Towed

What to Do When Your Vehicle Has Been Towed

by | May 4, 2017 | Uncategorized

Lots of people in DFW have used a towing company when their car has been in a wreck, is in need of repair, or when they need a vehicle moved from one location to another. Many have also utilized a full service towing company, such as Titan Towing, for roadside assistance when they run out of gas, are locked out of their car, or they’re having trouble with minor repairs such as their car battery. So, more often than not, a tow truck operator is a welcome sight to many drivers.

However, there are times when a tow occurs and it wasn’t something you expected. Towing in DFW, and many other areas throughout the country can occur when parking in an unauthorized area. When an unwanted tow occurs, you, as a consumer, do have rights. The Texas Department of Licensing and Regulation (TDLR) has put together some guidelines on what to do when your car has been towed.

According to TDLR your rights are:

If you return to your car and it is being hooked-up to a tow truck but IT IS NOT FULLY hooked up and ready for towing, you can keep your car WITHOUT paying a CHARGE. You do not need to prove ownership of the car in this instance.

If you return to your car and IT IS FULLY HOOKED UP, READY FOR TOWING, BUT HAS NOT LEFT THE PARKING LOT, you may keep your car but YOU MUST PAY A DROP FEE. You do not need to prove ownership of the car in this instance either.

 

Towing a car
If your car has been towed from a parking lot, you can find your car by calling the phone number on the no parking sign. You can recover your car from the vehicle storage facility (VSF) after documenting that you are the owner (or allowed user) and paying the towing and storage fees.

At the VSF, you may have access to your car to get ownership documents. You do not have to pay a fee to do this.

At the VSF, you may have access to your car to recover personal property. You do not have to pay a fee to do this.

You can claim or just access your car 24-hours a day and within one hour if the VSF accepts cars 24-hours a day.

If a VSF does not accept cars 24 hours a day, you may claim your car within one hour of your request between the hours of 8:00 a.m. and midnight Monday -Saturday and from 8:00 a.m. to 5:00 p.m. on Sundays except for nationally recognized holidays. VSFs with these hours are not required to release a car after midnight.

You may request a TOW HEARING at any Justice of the Peace Court in the county where your car was towed if you believe your car was wrongfully towed, stored or booted; or if you were charged more than the allowed fee. You must request a tow hearing from the court within 14 days of the tow.

You DO NOT have the right to:

Remove or dismantle any part attached to the car while it is at the VSF.

Retrieve your car from the VSF without paying the towing, storage or other allowed fees.

Have the boot removed without paying the booting fee.

Retrieve your car from the VSF without demonstrating that you are the owner or authorized user of the car.

Obtain your car after it has been removed from the parking facility but before it has been placed in a VSF.

 

If you find yourself with an unwanted tow, it’s important to know what to do and to know your rights as a car owner. Further, more detailed, information can be found at the TDLR website. Titan towing takes pride in the ethical, professional services we provide to all of our customers and we are happy to share this helpful consumer information with you.

Contact

dispatch@titantowing.net

Address

Main Office:
326 N Bowen Rd #6
Arlington, Texas 76012

Impound Lot:
5213 Kaltenbrun Road
Fort Worth, Texas 76119

The 7th Most Dangerous Job in America

During the early morning hours of January 4th, 2019, tow truck driver Keith Holt, 46, was struck and killed in a hit-and-run collision on the shoulder of I-20. He was assisting a woman with a stalled vehicle on the side of the highway, the standard procedure for tow truck drivers, when the white Nissan Altima swerved into the right lane shoulder. This workplace condition was common for Holt, and is a regular work environment for a tow truck operator; a job more dangerous than one might think.

Texas Move-Over Law: Keeping Tow Truck Operators Safe

For Titan Towing drivers, safety is the highest priority as they work in precarious situations to move vehicles out of traffic on busy Dallas-Fort Worth freeways. The tow truck operators depend on other drivers to follow laws that keep them, and other motorists, safe.

Titan Does More Than Towing

If an accident occurs on the roadway, most people know that a tow truck driver can help by moving a damaged vehicle off the road or to another location. However, full-service professionals like Titan Towing do much more.

How to Choose a Good Towing Company

There are lots of towing companies in the Dallas Fort Worth area. Some are full-service, like Titan Towing,while others only do tows. No matter what type of service you need, there are some important factors to consider when choosing a towing company.

Drowsy Drivers After Daylight Saving Time

There are certain times of year when tow truck drivers are busier and one of those times has to do with time itself. According to the American Automobile Association (AAA), forty percent more drivers are involved in automobile accidents during Daylight Saving Time which results in about 100,000 more accidents across the country. With many more drivers on the road, heavily populated areas such as Arlington, Dallas, and Fort Worth, can make the demand for a tow truck go up each spring and fall when Daylight Saving Time occurs.

Avoid the Need for a Tow During the Winter Months

Winter weather is just around the corner in DFW bringing the possibility of snow, ice, and increased calls to Titan Towing. During prior winters, we have seen how severe weather can create an unintended ice rink on the roadways of Fort Worth, Arlington, the Mid-Cities, and everywhere in-between. However, that does not mean you will be the one who may need a tow if you take some simple precautions.

One Hundred Years of Tow Truck History

There are lots of people in history that helped shaped the world we live in today. Many of them were inventors like Benjamin Franklin and Thomas Edison who saw a need for improvement and created inventions to change a situation for the better. One such inventor, not as well known as Franklin and Edison, but just as important nonetheless was Ernest Holmes, Sr.

Your Vehicle’s Towing Capacity

Spring is here and summer is just around the corner. It’s the time of year when people get out on the road to enjoy a vacation or to take advantage of the warmer weather for the weekend. For many in the DFW area, this involves everything from visiting the area lakes, to camping, to car shows, and rodeos. Many of these activities include towing a boat, trailer, camper, or other recreational vehicles. So, it’s always important to know your vehicle’s towing capacity.

Stay Safe While Waiting for a Tow

Some safety tips that many people are aware of while waiting for a tow truck to arrive are to turn on their hazard lights and to make sure their vehicle is out of the way of traffic. There are also several other precautions for drivers in the Dallas Fort Worth area that can ensure you are doing everything possible to keep yourself out of harm’s way until help arrives.

Basic Car Maintenance

There are many reasons someone may need to call a towing company, but having a car break down on the side of the road for poor maintenance should not be one of them. Keeping your car in good running condition is not difficult when you follow a simple schedule and a few basic tips.