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No Parking Tow Away ZoneLots of people in DFW have used a towing company when their car has been in a wreck, is in need of repair, or when they need a vehicle moved from one location to another. Many have also utilized a full service towing company, such as Titan Towing, for roadside assistance when they run out of gas, are locked out of their car, or they’re having trouble with minor repairs such as their car battery. So, more often than not, a tow truck operator is a welcome sight to many drivers.

However, there are times when a tow occurs and it wasn’t something you expected. Towing in DFW, and many other areas throughout the country can occur when parking in an unauthorized area. When an unwanted tow occurs, you, as a consumer, do have rights. The Texas Department of Licensing and Regulation (TDLR) has put together some guidelines on what to do when your car has been towed.

According to TDLR your rights are:

If you return to your car and it is being hooked-up to a tow truck but IT IS NOT FULLY hooked up and ready for towing, you can keep your car WITHOUT paying a CHARGE. You do not need to prove ownership of the car in this instance.

If you return to your car and IT IS FULLY HOOKED UP, READY FOR TOWING, BUT HAS NOT LEFT THE PARKING LOT, you may keep your car but YOU MUST PAY A DROP FEE. You do not need to prove ownership of the car in this instance either.

Towing a carIf your car has been towed from a parking lot, you can find your car by calling the phone number on the no parking sign. You can recover your car from the vehicle storage facility (VSF) after documenting that you are the owner (or allowed user) and paying the towing and storage fees.

At the VSF, you may have access to your car to get ownership documents. You do not have to pay a fee to do this.

At the VSF, you may have access to your car to recover personal property. You do not have to pay a fee to do this.

You can claim or just access your car 24-hours a day and within one hour if the VSF accepts cars 24-hours a day.

If a VSF does not accept cars 24 hours a day, you may claim your car within one hour of your request between the hours of 8:00 a.m. and midnight Monday -Saturday and from 8:00 a.m. to 5:00 p.m. on Sundays except for nationally recognized holidays. VSFs with these hours are not required to release a car after midnight.

You may request a TOW HEARING at any Justice of the Peace Court in the county where your car was towed if you believe your car was wrongfully towed, stored or booted; or if you were charged more than the allowed fee. You must request a tow hearing from the court within 14 days of the tow.

You DO NOT have the right to:

Remove or dismantle any part attached to the car while it is at the VSF.

Retrieve your car from the VSF without paying the towing, storage or other allowed fees.

Have the boot removed without paying the booting fee.

Retrieve your car from the VSF without demonstrating that you are the owner or authorized user of the car.

Obtain your car after it has been removed from the parking facility but before it has been placed in a VSF.

If you find yourself with an unwanted tow, it’s important to know what to do and to know your rights as a car owner. Further, more detailed, information can be found at the TDLR website. Titan towing takes pride in the ethical, professional services we provide to all of our customers and we are happy to share this helpful consumer information with you.

This article is ©2017 Titan Towing • All Rights Reserved


Distracted driverWith the new year just around the corner, many North Texas drivers have a lot on their minds. The normal hustle and bustle around DFW is even more hectic with extra shopping, attending or hosting holiday parties, and out-of-town visitors. All of this results in the need for multi-tasking in an attempt to get everything done.

The sprawling highways of Dallas and Fort Worth have lots of people in their cars more often than they might want to be. Many have used that time to try to accomplish other goals besides driving, otherwise known as distracted driving. One of the biggest, is texting while driving, which we wrote about last summer, but according to the website, Distraction.gov, “Distracted driving is any activity that could divert a person's attention away from the primary task of driving.” All distractions endanger driver, passenger, and bystander safety. Some of these distractions include:

  • Texting
  • Using a cell phone or smartphone
  • Eating and drinking
  • Talking to passengers
  • Grooming
  • Reading, including maps
  • Using a navigation system
  • Watching a video
  • Adjusting a radio, CD player, or MP3 player

However, recent studies have also shown that a wandering mind can affect driving performance just as much. Focusing on things other than the task at hand usually occurs when you’re doing mundane or familiar tasks, such as brushing your teeth, taking a shower, or driving.

During the holidays, and especially around New Year’s Eve, there is always a heightened awareness of the perils of drinking and driving, but a wandering mind while driving can have similar results.  Serious consequences don’t usually happen if your mind wanders while you’re brushing your teeth, but operating a moving vehicle while your mind is somewhere else, can cause a serious accident.

As a premier DFW towing company, Titan Towing has often seen the result of distracted drivers in North Texas. No matter what causes you to become distracted, there are some common sense ways to avoid it. The DMV.org recommends:

  • Stay calm.
    • Anxiety and stress can be a big distraction. Take deep breaths and keep your focus on the road. Pull over.
    • If, for whatever reason, you can't seem to keep your focus, find a safe place to pull over and take a break. Avoid pulling over on the side of a busy street, or in dark and isolated places.
  • Keep the peace.
    • Driving is not the time for arguments, which can be VERY distracting. Save the fight for when you are in a safer setting.
  • Use your passengers.
    • When possible, put your passenger in charge of tasks like temperature control or changing the music.
  • Know your dials.
    • This is especially important when you are driving a new car, or a car you are not used to driving.
    • Get to know the car's controls BEFORE you start driving. This will help minimize distractions in cases where you must use one of the car's controls.
  • Use your radio presets.
    • Most car stereos allow you to preset stations so that you only have to press one button to hear what you want.
  • Make adjustments before you start driving. These include:
    • Mirrors.
    • Seat.
    • Steering wheel.
  • Stay off your phone.
    • Cell phone use, whether for texting or talking, is a huge distraction. Put your phone away, and do not let yourself use it until you are out of your car.
    • There are even some smartphone apps that will help keep you from driving distracted.
  • Be rested and satisfied.
    • If you are going for a long trip, make sure you have had plenty of rest, food, and drink.
    • Remember to factor meal times into your schedule so that you don't feel pressured into eating while driving to make it to your destination on time.
  • Set up your GPS before you start driving.

Following these tips can keep you, and others, safer on the road in the new year.

This article is ©2016 Titan Towing • All Rights Reserved